F.A.Q.
Our mission is to connect you with products and experiences that matter.
Common Questions & Answers
How Long Will My Order Take To Arrive?
International deliveries generally take between 2-4 weeks to reach you. Please note that packages need to pass through customs in your country before being released for final delivery, which can occasionally result in further delays. Once an order has left our warehouse, any shipping delays are outside our control. Regrettably, we have no ability to speed up transit after the package has been dispatched. For the most accurate updates on your shipment's whereabouts and expected arrival, we recommend contacting the carrier directly.
How Can I Set Up A Subscription?
Our goal is to dispatch your items as swiftly as possible. Orders are generally processed and sent out within 1-3 business days of purchase. Should your order not arrive within the anticipated timeframe, please contact our support team for help.
What Are The Steps For Returning Products?
Currently, we are unable to offer free returns for customers ordering from overseas. All return shipping expenses must be covered by you. We recommend marking your package as "returned goods" to prevent any extra customs fees. Please note: We strongly advise sending returns via a tracked and insured postal service and retaining your proof of postage, as we cannot accept liability for packages that do not arrive back to us.
How Can I Pick The Correct Size?
Habitat has built a standardized sizing system intended to offer one consistent reference for every region. You can easily determine your perfect fit by checking our Size Guide, which features a comparison table covering all major international size standards. The Size Guide is conveniently located on each product page.
Which Payment Methods Do We Accept?
Habitat accepts these payment methods for online orders:
• All major credit cards, as shown at checkout
• PayPal: if you haven't created an account yet, you can register one during your purchase
• Apple Pay, Google Pay, Samsung Pay
Please make sure your billing address corresponds to the address listed on your credit card statement.
How Can I Monitor My Order Progress?
Once your order has been placed online, you can review your purchase information, track its preparation status, and view delivery updates through the My Account area.













